Do People Want To Become Healthcare “Consumers”?

A group of shoppers conversing

I was talking to a family member recently, and she revealed that she had no idea how to go about doing price shopping and quality comparisons when it came to her medical care.  I asked her if she even cared?  “Of course,” she said.  “I feel totally taken advantage of”.   This surprised me.  Being in the industry, we see pushback from people saying that their employees won’t take the time to become empowered consumers. Are they right? Do people even want to help themselves and deal with skyrocketing costs or do they see it as a no-win situation? 

(more…)

4 Ways to Make Healthcare Less Complicated

Every once in a blue moon I think its interesting to get an outsider’s perspective of things. In this case, let’s talk about our healthcare system. At the moment I’ve got this article in mind. In short, it’s a bit of a comical analysis of a few British people trying to use the American healthcare system. Jokes aside, their biggest concern is how bureaucratic and confusing our system is. And let’s think about that for a minute. I think we’re all aware that getting healthcare can be tricky, but we’re used to it, so we often don’t do anything about it. Our system is confusing and frankly hard to use sometimes. After all there are a lot of players in this game, and we don’t always know who to turn to.

(more…)